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To take part in our patient satisfaction survey please click here


From 30/5/22 there is no longer a legal requirement to wear a face mask when visiting the surgery and other healthcare establishments, but it is still Welsh Government guidance to do. This is because we have patients with suppressed immune systems and patients with known or suspected acute Covid in our waiting room every day. Even if you are healthy and feel well, you may have Covid and be infectious - asymptomatic Covid-19 is common.

Covid-19 Vaccine - update 07/04/2022

Restrictions have been relaxed but the pandemic is not over.

Everyone aged 5 and over is entitled to Covid vaccine.  5-11 year-old are being invited now and their parents can also book appointments at a Mass Vaccination Centre. It is especially important for pregnant women to get vaccinated, as they and their babies more at risk without it.

If you have been missed, or your contact details are not up to date, please complete the Health Board's Leave Nobody Behind form or call the booking line on 02921841234.

Spring/Summer Covid Boosters - 2022

The Spring booster programme for those aged 75 and over, residents of care homes for the elderly and people with suppressed immune systems has started now via the mass vaccination centres. Please wait to be invited.

The immunosuppressed group includes those undergoing chemotherapy or radiotherapy, solid organ transplant recipients, bone marrow or stem cell transplant recipients, those with haematological malignancy, including leukaemia and lymphoma, those receiving immunosuppressive or immunomodulating biological therapy, those treated with or likely to be treated with long-term high dose corticosteroids, those receiving non-biological oral immune modulating drugs e.g. methotrexate, azathioprine, 6-mercaptopurine or mycophenolate. Almost all these patients will be under a specialist for their condition.

Getting Help for your Condition

111 Wales

This web site has lots of useful medical information including guidance on which NHS service you need.

Common Ailments Scheme from your Pharmacy

Pharmacists in Wales can now provide treatment for many common ailments free of charge. More info - English - Cymraeg

Eye Health Examination Wales

Most opticians in Cardiff now offer free assessments for eye problems that need urgent attention.  Just ring your local optician. More information.

In-House Physio and Mental health Advice

Ask our reception to book you a phone appt. with our physio for all musculoskeletal problems or with our Mental Health Liaison Practitioner for any mental health problems.

E-consult

Use the e-consult web service to send messages to the staff and doctors at this surgery. It is suitable for non-emergency problems that might be manageable without a face-to-face appointment, including administrative issues, queries about medications, requests for repeat sick notes and skin lesions (you can attach a photo to e-consults). It will save you from queuing on the phone and helps the doctors and nurses work more efficiently. E-consult is open during surgery hours. Click here for e-consult. NB. We are under great pressure currently, so we may take longer than is indicated in the graphic below.

contact your doctors online and get a response by the end of the next working day



General Health Information and Links are at the bottom of this page



Covid-19 new coronavirus

Surgery Services FAQ

See the Welsh Government site or UK government site for the latest national information.

Repeat Prescriptions

We are very keen to avoid paper based repeat prescription ordering currently, due to potential infection risk. Ideally order via My Health Online. The next best option is online via your pharmacy if they offer this service. As a last resort, we will take repeat prescription requests by phone or fax.

Please nominate a pharmacy to receive your prescription

Self-isolation: stay at home guidance for households with possible coronavirus

Symptoms

The commonest symptoms of coronavirus (COVID-19) are recent onset of one or more of the following:

runny nose, headache, fatigue, sneezing sore throat, persistent cough, fever, loss of taste or smell.

Testing and isolation

From March 2022 PCR swab testing is no longer available to the general public but in Wales you can still get free Lateral Flow Test kits.

If you think you have Covid you should self-isolate for 5-10 days, depending on Lateral flow results.

Report your swab results here or by ringing 119. People who are immunosuppressed (e.g. those on cancer chemotherapy) may be offered antiviral drugs by the 119 service. Those who do not qualify for antivirals currently can potentially volunteer to take part in a randomised trial of treatment. See here for more information.

See the Welsh Government web site for more information.

If you feel you cannot cope with your symptoms at home, or your condition gets worse, or your symptoms do not get better after 10 days, then use the NHS 111 Wales online coronavirus service. If you do not have internet access, call NHS 111 Wales. For a medical emergency dial 999.

The surgery - emergency status

12th March 2020 onwards. GP services are very limited, mainly for medically urgent problems and conducted remotely whenever possible to reduce infection risk.

Please read the NHS Wales 111 web site for self-help on managing common ailments. Most acute illnesses will get better by themselves with self-care. The GPs cannot treat Covid-19, as no medicines are proven to help it. Most patients will have mild symptoms. If you have severe Covid-19 symptoms and think you might need hospital admission, ring 111 (this will only apply to a small proportion of those with Covid-19). Patients seeking GP help for non-Covid-19 problems that are medically urgent should contact reception before attending the surgery. Requests for surgery appointments and home visits are likely to be screened via a phone call from a doctor or nurse, who will decide if a face-to-face consultation is needed and, if so, where it will be held. We are NOT able to deal with minor or self-limiting problems while the Covid-19 emergency continues.

Please bear with us during this difficult time! We have already had several clinicians from this practice self-isolating and unable to see patients.

Surgery emergency service FAQ

NHS Direct Wales Online Covid-19 Coronavirus Symptom Checker

Social Distancing

The Government are advising those who are at increased risk of severe illness from coronavirus (COVID-19) to be particularly stringent in following social distancing measures.
This group includes those who are:

  • aged 70 or older (regardless of medical conditions)
  • under 70 with an underlying health condition listed below (ie anyone instructed to get a flu jab as an adult each year on medical grounds):
  • chronic (long-term) respiratory diseases, such as asthma, chronic obstructive pulmonary disease (COPD), emphysema or bronchitis
  • chronic heart disease, such as heart failure
  • chronic kidney disease
  • chronic liver disease, such as hepatitis
  • chronic neurological conditions, such as Parkinson’s disease, motor neurone disease, multiple sclerosis (MS), a learning disability or cerebral palsy
    diabetes
  • problems with your spleen – for example, sickle cell disease or if you have had your spleen removed
  • a weakened immune system as the result of conditions such as HIV and AIDS, or medicines such as steroid tablets or chemotherapy
  • being seriously overweight (a body mass index (BMI) of 40 or above)
  • those who are pregnant

Travel Plans

If you are concerned about a forthcoming trip, see the Foreign And Commonwealth Office advice here. The doctors at the surgery cannot give personal travel advice in relation to the coronavirus and are not able to write letters or fill in forms for travel insurance claims where concern about Covid-19 or self-isolation are the reasons for cancellation.





About Us

We are a long-established NHS General Practice in the heart of Llanishen Village, North Cardiff.

The practice is run by four doctors in partnership. We also have several other regular doctors and three practice nurses, plus a healthcare assistant.  

Attached staff include phlebotomists, community nurses, midwife, health visitor and counsellors.

We aim to provide friendly, evidence-based medical care for all the family, and we consistently achieve excellent results in the NHS quality and outcomes framework.

Both English and Welsh are spoken.

Our building is purpose-built and designed with full facilities for the disabled. There is a small patients' car park next to the surgery and a larger free public car park in the village (behind the church)


From Gabalfa Interchange and moving East, our practice area is bounded by the A48M, Cyncoed Road, Hollybush Road, Glyn Coed Road in Pentwyn, Ty Draw Road in Lisvane; it then extends North as far as the crossroads in Rudry. To the West, our boundary is defined by the Coryton Interchange and the A470.

Click here for a Google map showing the practice area

 

(Site updated 15/08/2022)
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